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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Service Response Guidelines

3/1/2020 (Permalink)

Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

  • Within one hour from a notice of a loss, a SERVPRO of Westlake Professionals will contact you to arrange for service. 
  • Within four hours of loss notification, a SERVPRO of Westlake Professional will be on-site to start mitigation services (if necessary).
  • Within eight business hours, a verbal briefing of the scope will be communicated to you by SERVPRO of Westlake Professional. 

What You Can Do Until Help Arrives

Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source. 
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletops items. 
  • Remove and prop up wet upholstery cushion for even drying. 

Do not do:

  • Enter room with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards. 
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
  • Leave Oriental rugs or other colored rugs on wet wall to wall carpets to cause staining. 
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damage to the vacuum cleaner. 

Large loss

3/1/2020 (Permalink)

Wherever there is a house full of water or an office full of smoke, you can count on SERVPRO of Westlake Professionals to respond quickly. 

Remember our efforts as we joined forces to clean up a huge water loss. 

Remember with a water or fire damage event Think Green. 

No job is too small or large for SERVPRO of Westlake to make it "Like it never even happened."

We are Water and Fire Specialist:

  • We are available 24 hours 7 days per week. 
  • We're Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly- One Less Thing For You To Worry About
  • Our Technicians are Highly- Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards 
  • We have advanced inspection and extraction equipment 

Have Questions? Call Us Today- We're Here To Help- 213-315-5136 

Mold in Air Vents?

2/24/2020 (Permalink)

Mold is found in every environment, and mold spores reproduce rapidly when moisture is present. 

Mold in air ducts most commonly occurs when there is moisture inside the ductwork. As cool air flows through the vents on hot days, the moisture in the air can condense inside the air vent. Mold spores are generally air borne, or spread through air.

Take Precautions 

SERVPRO of Westlake Professionals handles water damages every day and now prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold. 
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth. 
  • Excessive humidity. 

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professionals to inspect the building for mold growth and water damage problems.  

Commercial Standard Services

2/13/2020 (Permalink)

24 HOUR EMERGENCY RESPONSE SERVICES 

  • Catastrophic Storm and Wide Area Event Response 
  • Large Loss and Single Event Response

Water Damage Services

  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Building Stabilization and Climate Control

Fire Damage Services

  • Smoke and Soot Cleanup
  • Pretesting

Biohazard & Crime Scene Services

  • HAZMAT Cleanup
  • Vandalism Cleanup

Facilities Cleaning & Restoration

  • Air Duct  and HVAC Cleanup
  • Carpet, Upholstery, Drapes and Blinds
  • Ceiling, Walls and Hard Floor
  • Odor Identification and Deodorization 
  • Post Construction Cleanup and Selective Demolition

Contents Cleaning & Restoration 

  • Move outs and Contents Restoration
  • Electronics and Equipment Cleaning and Restoration
  • Art and Document Restoration 
  • Data Recovery
  • Contents Claim Inventory Services 

Invoicing 

  • Detailed Estimates and Digital Pictures 
  • Expenses Reporting 

Total Project Management 

  • IICRC Certified
  • Mobile Command Centers 
  • Electronic File Documentation 
  • Online Data Reporting 

Report all losses to 

SERVPRO of Westlake 213-315-5136

Flu Checklist

1/2/2020 (Permalink)

Get your flu shot every year for the best chance of protection. 

Always practice good health habits to maintain your body's resistance to infection.

  • Eat a balanced diet. 
  • Drink plenty of fluids.
  • Exercise daily. 
  • Manage stress. 
  • Get enough rest and sleep. 

Take these common sense steps to stop the spread of germs:

  • Wash hands frequently with soap and water or an alcohol-based hand. 
  • Avoid or minimize contact with people who are sick. 
  • Avoid touching your eyes, nose and mouth. 
  • Cover your mouth and nose with tissues when you cough and sneeze.          

Anyone with a fever or other symptoms of the flu should stay home from work or school until at least 24 hours after the fever has gone (without medications). 

Get a flu shot every year. Vaccinations are one of the most effective ways to minimize illness and death.  

More rain coming to SoCal

12/30/2019 (Permalink)

After a wild post-Christmas storm in Southern California this week brought heavy downpours and low-elevation snow to many areas, another storm could bring similar conditions from late Sunday through Monday.

This most recent storm even spawned a weak tornado in Ventura County, California.

This morning a storm survey for possible tornado damage at Ventura Harbor . Accuweather confirmed that a narrow EF0 tornado touched down near the Santa Clara River and moved less than 1 mi NNW across the harbor. Damage was limited to trees, roof tiles, and canopies.

SERVPRO of Westlake specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre- storm condition. 

Have Storm or Flood Damage? Call Us Today 213-315-5136

Winter Storm

12/26/2019 (Permalink)

According to Accuweather A potentially major winter storm will take aim at the nation's midsection this weekend and into early next week, bringing the threat for whiteout conditions and up to two feet of snow over portions of the Plains. 

The same storm system first brought travel nightmares to Southern California on Wednesday night.

SERVPRO of Westlake specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Have Storm or Flood Damage? Call Us Today 213-315-5136

Storm Damage

12/26/2019 (Permalink)

SERVPRO of Westlake - Storm Damage 

SERVPRO of Westlake Professionals are highly trained and ready to respond 24/7 to storm or flood damage in Los Angeles, California. 

Faster Response

Since we are locally owned and operated, SERVPRO of Westlake responds quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Los Angeles, California  we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Questions? Call Us 24/7 213-315-5136 

Time is A Precious Commodity

12/18/2019 (Permalink)

When you need it done right and done fast, call SERVPRO of Westlake Professionals for all your commercial cleaning needs. Did you know when you hire a hire SERVPRO of Westlake Professionals for maintenance cleaning you get around the clock restoration services  built with you in mind? Quality cleaning and quick response - that’s the SERVPRO way. 

Can figure out how to get the job done? Call Us Today for all your emergency restoration needs. Because when you experience a fire, water or mold damage in your facility, you need fast response and the experience to get the job done right, ensuring your business can get back into operation as quickly as possible. Through it all, you expect the most reliable information and the very best service at a fair price.  

Fire and Smoke Cleanup and Restoration

12/18/2019 (Permalink)

Fire, Smoke and Soot Cleanup and Restoration 

SERVPRO of Westlake Professionals determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 

SERVPRO of Westlake Professionals are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. 

SERVPRO of Westlake can provide

  • over 45 years of experience as a leading fire and water cleanup and restoration provider. 
  • SERVPRO of Westlake is nearby- more than 1,700 Franchise nationwide. 
  • More locations for faster responses. A uniformed technician will arrive on-site usually within four hours of notification. 
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly. 
  • Large loss capabilities -no fire or water damage is too big. 

V

SERVPRO of Westlake is Ready!

12/9/2019 (Permalink)

SERVPRO of Westlake is ready!

SERVPRO of Westlake specializes in storm and flood damage restoration. Our crews are highly trained and we used specialized equipment to restore your property to its pre-storm condition. 

Faster Response 

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. 

Resources to Handle Floods and Storms

When storm hit Florida, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Team that are strategically located throughout the United States.

Have storm or Flood Damage? Call Us Today 213-315-5136     

Why SERVPRO?

12/9/2019 (Permalink)

 We provide immediate service day or night

SERVPRO of Westlake provides 24 hour emergency service and is dedicated to begin faster to any-size disaster in Los Angeles and Westlake. We can respond immediately to your emergency and have the expertise to handle your restoration and cleaning needs. 

Have Questions? Call Us 24/7 213-315-5136 

Residential Services 

Weather your Los Angeles home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration 
  • Fire Damage Restoration 
  • Mold Remediation 
  • Storm Damage Restoration 
  • Cleaning Services 
  • Building/Reconstruction Services 

Have Questions? Call Us Today- We are Ready! 213-315-5136 

Why SERVPRO?

12/9/2019 (Permalink)

SERVPRO of Westlake provides 24 hour emergency services and is dedicated to begin faster to any-size disaster in Los Angeles and Westlake. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs. 

Have Questions? Call Us Today? 213-315-5136 

Commercial Services 

There's never a convenient time for fire or water damage to strike your Los Angeles and Westlake commercial property. Every our spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services :

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration 

Why SERVPRO?

12/6/2019 (Permalink)

Customer Service 

You have peace of mind knowing that SERVPRO of Westlake will handle each job the right way interacting with your customer in a professional manner to provide excellent customer service. 

What we do:

The science of restoration can be can be a complicated issue but SERVPRO of Westlake Professionals have the equipment, technology and training for any size disaster. 

Customer Retention 

Satisfy customer trust you even more, resulting in a higher rate of policy retention and renewals. 

What we do:

We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. You can also trust SERVPRO of Westlake to produce the correct claim documentation for that claim processing. 

Additional Product Sales 

Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals. 

What we do:

If a large scale disaster or storms strike, the SERVPRO System has the resources to get to your client quickly. Your relationship has added value. 

Why Construction?

12/6/2019 (Permalink)

Why Construction ?

Mitigation Services

  • Water Mitigation
  • Fire Cleanup
  • Packout Service
  • Laundry Cleaning 
  • Electronics Cleaning 
  • Documents Drying

SERVPRO Construction Benefits

  • One Stop Shop
  • Timeliness
  • Dedicated SERVPRO Project Manager
  • Dedicated Design Consultant 
  • Daily Communication
  • Start ti Finish 

Process

Unlike Mitigation we are in & out, construction takes longer to complete. 

One Roof / Separate Operations 

Our construction departments operates independent of our mitigation department. 

Issue Resolution Process

Our owner is very involved if/ when an issue arises to rectified quickly.

Qualifications

Our staff is highly trained at SERVPRO's corporate training facility to regular IICRC industry certification, rest assure our staff is equipped with the knowledge to restore your property. Not only are we an IICRC Certified Firm but also a California General Contractor. 

SERVPRO of Westlake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. 

Need Construction Service?

Call Us Today 213-315-5136

Wildfire Damage

12/6/2019 (Permalink)

California Wildfires 

The most recent fire is the Cave fire, which started on Nov.25. According to Los Angeles Times it is 90% contained and has burned 3,126 acres so far.  

The largest active fire is the South fire, which has burned 5,332 acres so far. It started Sep 5, and its 100% contained. 

Air Quality can impact health, specially with children. AirNow has information on current air qualifications, including smoke plume maps. 

Fire Damage Restoration Service

SERVPRO of Westlake Professionals have the  equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Fire or Soot Damage? Call Us Today- We're Ready to Help 213-315-5136

SERVPRO Emergency Ready Profile

11/11/2019 (Permalink)

Are you Ready for Whatever Happens?

  • Disaster and resulting business interruption can devaste companies. It is estimated that up to 50% of businesses that close due to a disaster never reopen.
  • Of does that reopened, the majority had some type of response plan in place. 

No One Plans on a Disaster

But You Can Plan For It

  • Disasters and emergencies always strike without warning.
  • Planning ahead speaks trust to your clients and your employees. In the event your business is affected by a disaster, you don't necessarily have to be. 

Why SERVPRO ERP?

  • A no cost assessment of your facility.
  • It was purposely designed to contained only the critical information needed in the event of an emergency.
  • Establishes SERVPRO as your disaster mitigation and restoration provider.
  • Identifies the command for authorization work to begin.
  • Provides facilities details, such as shut-off valve locations, important areas, and priority contact information. 

Timing is everything!

11/11/2019 (Permalink)

Timely response in a crisis can :

  • Minimize business interruptions and associated loss revenue. 
  • Save thousands of dollars in reduced secondary damage.
  • Time and mitigation minimizes the effects of water and fire damage allowing your property and business to be restore at an advanced rate with minimal downtime. 
  • With the proper planning, you can better recover from disasters after they occur.

SERVPRO of Westlake Professionals can help minimize the amount of time you business is inactive.

SERVPRO of Westlake Professionals can provide additional preparedness planning resources including a business preparation plan, employee emergency  communication plan, and emergency contact cards. 

As a Department of Homeland Security National Preparedness Month coalition member, we can also provide additional business preparation resources materials.

Need Emergency Service? Call Us Today

We’re Ready To Help 24/7 – SERVPRO of Westlake 213-315-5136

Flooded Kitchen in Los Angeles, CA

11/1/2019 (Permalink)

Flooded Kitchen A water main break caused this kitchen to flood.

A water main break caused this kitchen in Los Angeles to flood. This before picture shows the mess left behind after all water had receded. 

SERVPRO of Westlakewas called into clean up the aftermath! The owner was thrilled he said " This kitchen never looked this good in the 24 years i've owned this property."

SERVPRO of Westlake

SERVPRO of Westlake specializes in flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Call Us Today 213-315-5136

Water Damage Cleanup & Restoration

9/30/2019 (Permalink)

When water damages occur, the wrong response can cost you plenty.

SERVPRO of Westlake Professionals will arrive on-site usually within four hours of notification to begin providing a resolution to the water damage situation. Technicians communicate their assessment with the property manager or owner in detail before beginning the cleanup and restoration process.

SERVPRO of Westlake Professionals utilize industry guidelines, knowledge, training and industrial equipment to examine the extent of the damage. Restoration services include moisture detection, water extraction, dehumidification and contents inventory. 

Closing the event work order in a timely manner through electronic claims reporting consistent communication and professionals restoration techniques. SERVPRO of Westlake Professionals - available 24 hours a day, 365 days a year. 

Our goal is to help make it ...

Like it never even happened. 

Insurance Services

8/16/2019 (Permalink)

How You Benefit from Mitigation Too!

When fire, water, or mold damage invades your home, fear and frustration begin to build upon them. Research indicates policyholders feel tremendous stress and loss of control after they suffer a loss. By dispatching SERVPRO of Westlake immediately, you can be the HERO your policyholder values in their time of need. 

From the moment SERVPRO of Westlake Professionals set foot on-site until the final item has been restored and set back into place, you can be reassured you are providing much-needed comfort and relief in your policyholder's time of need. 

You need a restoration vendor who will care for your policyholder and work to save you money through timely mitigation. You need to keep claim costs' down, while helping ensure your policyholder gets the best possible results. 

Give SERVPRO of Westlake a call and leave the restoration to us. 

SERVPRO Benefits

8/16/2019 (Permalink)

  • Pretesting 

SERVPRO of Westlake Professionals can determine the restorability of damaged structures and contents. They will identify which items may or may not be restored.

  • IICRC Standards Validation

SERVPRO can provide industry-standard proof that the proper amount of equipment was used on the job and that the job was dried properly. 

  • Contents Claim Inventory Service

CCIS provides itemized room by room loss inventory, allowing insurance agents and adjusters to document claim items and capture inventory items immediately. 

  • Electronic File Documentation Complete with Loss Reports
  • Large Loss Capabilities- Disaster Recovery Team

With thousands of trained crews and enormous inventory of commercial equipment and service vehicles, SERVPRO's Disaster Recovery Team can initiate response to any size loss in any part of the country within hours.  

  • Brand Leadership Assurance and Consistency

Remediation & Cleanup

8/16/2019 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. Failure to property handle and safely remove such substances can contribute to unhealthy and even dangerous environments. 

SERVPRO of Westlake Professionals are trained to safely and effectively remove hazardous biological substances and prepare waster for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products. SERVPRO of Westlake help turn unsafe environments into clean, safe homes and businesses. SERVPRO of Westlake can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Bloodborne Pathogens

SERVPRO of Westlake can remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Westlake Professionals thoroughly clean, disinfect, and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure. SERVPRO of Westlake Professionals follow applicable federal and state guidelines to clean all surfaces.

Arson and Vandalism

SERVPRO of Westlake Professionals are recognize  as leader at helping property owners recover quickly from fire and water damage. SERVPRO of Westlake also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

 Sewage backups and black water intrusions are more than nasty, smelly deposits these damages also introduce harmful microorganism into a structure. SERVPRO of Westlake Professionals remove the sewage, contaminants, and moisture, disinfecting as they clean.

Call SERVPRO of Westlake today!

213-516-5136 

Lead Paint What You Need To Know About

5/2/2019 (Permalink)

it's the law!

The Environmental Protection Agency (EPA) requires firms performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by the EPA.

SERVPRO's Compliance with Lead Paint Law 

SERVPRO Franchise Professionals are aware of the guidelines involving lead paint and will take the necessary precautions according to current law. 

What You Can Do to Protect Your Family from Lead in Pre-1978 Homes

  • If you rent, notify your landlord of peeling  chipping paint. 
  • Clean up paint chips immediately.
  • Regularly clean floors, window sills, and other surfaces.
  • Thoroughly rinse sponges and mop heads after cleaning dirty or dusty areas.
  • Wash children's hands  

The facts about Lead

  • Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978.
  • Lead can affect children's brain and developing nervous system, causing reduce IQ, learning disabilities and behaviour problems. 
  • Even children who seem healthy can have high levels of lead in their bodies. 

Air Quality Awareness Week!

4/30/2019 (Permalink)

This years theme is check the AQI and get outside. 

Everyday we inhale thousands of gallons of air. That air also contains tiny pollution particles. Exposure to high levels of ozones and particle pollution is linked to health problems. 

Pollution can come from cars, buses, power plants, wildfires and industries. When pollution reaches a high level the air can be unhealthy. Due to the normal aging process children, older adults and people with lung disease may experience increased health risk from exposure to unhealthy air. Use the air quality index (AQI) to help you understand and what steps you should take to protect yourself. 

You can help reduce pollution by following these steps:

  • Carpool or use public transportation
  • Avoid burning leaves, trash and other materials.
  • Keep your car in good operating condition and get regular tune ups. 

Wildfire & Smoke

4/30/2019 (Permalink)

Wildfires and smoke is a mixture of gases and fine particles from burning trees and other plants materials that can be dangerous if inhaled. People who are exposed to wildfire smoke may developed a number of symptoms. 

Weather plays a big role in the levels of ozones and particle pollution. Sunlight and heat promote ozones formation. Light winds and temperature inversions can keep pollution concentrated near the ground. 

Smoke is made up of ash, tiny particles, liquid droplets, and gases. It also contains toxic chemicals released from burning flame retardants in furniture and fabrics, and other chemicals in buildings materials. 

How to reduce your exposure to Smoke

  • Keep windows and doors closed turn on your air conditioner.
  • Avoid activities that increase indoor pollution. That means no smoking, burning candles, cooking on gas stove. 

Control Moisture

2/11/2019 (Permalink)

Mold are found in every environment and mold spores reproduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourage the growth of molds and others organisms, causing a public health problem. The EPA advised that the potential health concerns from mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retained its value. If a property has experienced a water intrusion, your SERVPRO Franchise Professional can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth. 

Control Moisture- Reduce Mold 

Prior to listing a property, the following steps can be taken to reduce the potential moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage- act withing the first 24 to 48 hours.

  • Correct any water leaks or standing water. 
  • Remove standing water under cooling coils or air handling units. 
  • Properly maintain humidifiers, if used
  • Replace wet or visible moldy insulation materials. 
  • Steam cleaning and other methods involving moisture should not be used on any kind of duct work. 
  • Install a ventilation system. 

Prepare Your Home for Winter Whether

2/8/2019 (Permalink)

Tips For Preparing Your Home for Winter Weather

  • Keep Cabinets doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous steps, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Prepare Your Business For Winter Wheater

2/8/2019 (Permalink)

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Whether, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surface and post caution signs where water could be present. 
  • Ask your local SERVPRO Franchise Professionals about starting an Emergency Ready Profile for your business. 

Faster To Any Size Disaster

When winter weather strikes.....we strike back.

Like it never even happened.

Call Us Today 213-315-5136

Winter Whether Tips

2/8/2019 (Permalink)

Frozen Pipes

A frozen pipe can burst at the point where the ice blockage inside the pipes is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. Your SERVPRO Franchise Professional is faster to any size disaster, bringing the latest equipment and training to help make your water damage " Like it never even happened."

Ice Dams

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas. Your local SERVPRO Franchise Professional can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

Fire & Smoke Damage Tips

2/8/2019 (Permalink)

Do's:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork,
  • Place dry, colorfast towels or old linen on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surface with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • Wash both sides of leaves on house plants. 
  • Change HVAC filter, but leave system off until a trained professional can check the system. 

Don'ts :

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional.
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire , heat or water without first consulting an authorized repair services.
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.

When You Need a Quick Response- Call on SERVPRO.

2/8/2019 (Permalink)

You Can Trust SERVPRO!

Serving America Since 1967

SERVPRO Franchise Professionals have been helping business owners recover from fire and water damages across North America.

Over 1,700 Franchise in North America

More locations mean faster response. A SERVPRO Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO Call Center Serves Insurance and Property Management Companies and Their Clients.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more restore, the less needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rate, too!

24- Hour Emergency Services 

In our business, you need us fast! The sooner we arrive, the better the chances we can reduce damages and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year. 

Managing Mold

2/8/2019 (Permalink)

FROM THE ORDINARY...

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Even through some forms of mold can add value to our lives, others forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. 

TO THE UNHEALTHY.

 Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. 

TAKE PRECAUTIONS

SERVPRO Franchise Professionals handle water damages every day and now prompt action is required to prevent mold growth. If there is an ongoing moisture problem in the building, be alert for

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity. 

Immediate Dispatch 24 Hours a Day, 7 Days a Week.

2/2/2019 (Permalink)

Water Damage Dispatch Sequence 

  • Home phone? Business phone?
  • Date and time loss occurred?
  • What is the source of water?
  • What is the type of water?
  • Is it clean, gray or sewer?
  • Is there structural damage?
  • Is electricity available?
  • Is there standing water?
  • How deep?
  • What areas are affected?
  • Has the source been repaired or replaced?

Emergency Water Tips 

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminium foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature. 
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceilings is wet, and keep our of areas where ceilings are sagging from retained water. 
  • Do not leave books, magazines or other colored items on wet carpeting. 

Why choose SERVPRO?

2/2/2019 (Permalink)

SERVPRO is consistently ranked #1 in the Restoration Services Category in Entrepreneur Magazine. We are an IICRC Board Member and Approved School and the recipient of the 2007 ASTD ( American Society for Training and Development) Award for Innovation in Practice.

2011 Entrepreneur Magazine

Ranked #1 in the Restoration Services category

Ranked #8 Franchise Opportunity Overall

2010

Ranked #1 in the Restoration Services category

Ranked #9 Franchise Opportunity Overall

2009

Ranked #1 in the Restoration Services category

2008

Ranked #1 in the Restoration Services category

2007

Ranked #1 in the Restoration Services category

Ranked #25 in the Annual Franchise 500 

Ranked #100 in fastest growing franchise

Ranked #4 in Top Home Based Franchises

2006

Ranked #1 in the Restoration Services category

Ranked #25 in the Annual Franchise 500 

Ranked #100 in fastest growing franchise

Ranked #4 in Top Home Based Franchises

When You Need to Get Back to Business Quickly

1/26/2019 (Permalink)

Our goal is to help make it...
"Like it never even happened."

As a commercial property management professionals, your clients and tenants rely on you for efficient day-to-day operations of their property. They also depend on you to protect it. SERVPRO of Westlake understands there's no such a thing as a small emergency when it can negatively impact occupant safety, revenue loss and business continuity. 

Timely mitigation is key to minimizing damage, business interruptions and recovery costs. You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of Westlake can help get your facility back into operation quickly.

Give SERVPRO of Westlake a call and leave the restoration to our professional. 

Call Us Today 213-315-5136

Fire, Smoke and Soot Restoration Services

1/26/2019 (Permalink)

Structural Cleaning 

After a smoke or fire damage, ceilings, wall, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Westlake will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your facility. Depending on the amount of soot, SERVPRO of Westlake Professionals may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. 

Contents Cleaning 

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes areas rugs, furniture, draperies and upholstery. SERVPRO of Westlake Professionals begin by carefully inspecting and testing all fabrics in the structure to provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss conditions. Finally, SERVPRO of Westlake Professionals can provide an inventory list of all "to be claimed" items if requested. 

Deodorization

SERVPRO of Westlake Professionals provide specialized services that rid your place of business of offensive odors left by fire or smoke damage. SERVPRO of Westlake Professionals do not merely cover up lingering odors with a fragrance, they seek out the resources of the odor and remove them. 

Water Damage Cleanup & Restoration Services

1/26/2019 (Permalink)

  • Uniformed Professionals will arrive on site usually within four hours of notification to begin providing a resolution to the water damage situation. 
  • Technicians communicate their assessment with the property manager or owner in detail  equipment to examine the extent of the damage.
  • SERVPRO Professionals utilize industry guidelines, knowledge, training and industrial equipment to examine the extent of the damage. 
  • Restoration services include detection, water extraction, dehumidification and contents inventory. 
  • Closing the event work order in a timely manner through electronic claim reporting, consistent communication and professional restoration techniques.
  • SERVPRO of Westlake Professionals - available 24 hours a day, 365 days a year. 

SERVPRO is the only national restoration company that has a consistent national advertising program. 

Our goal is to help make it... "Like it never even happened." 

Do you know how to turn off your water supply?

1/21/2019 (Permalink)

For most jobs in-the-home jobs, all you’ll need to do is switch off an indoor supply valve.

  1. Identify the main shut off valve. This is usually a brass valve that has a round handle. In most homes, it is located near the main water pipe leading into your home.
  2. Shut the valve by turning it clockwise. This will cut off the stream of water flowing into your home. If the valve is stiff, wear a glove while closing it to protect your hand as you apply some elbow grease. After that, all appliances that use water will no longer work until the water is turned back on.
  3. Turn on all of the faucets to flush the remaining water in the system. Run your sinks, baths, and showers until the water stops flowing. When water’s been bled from the lines completely, turn all of the faucets off. 

If You See Mold

1/15/2019 (Permalink)

Mold can spread through a home in as little as 48 hours.

If You See Mold

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Westlake for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Westlake specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 213-315-5136

Mold

12/27/2018 (Permalink)

Mold needs these conditions before it can begin to grow in a home:

  • Mold spores
  • A food source 
  • Darkness 
  • Warmth 
  • Oxygen
  • Moisture 
  • Enough time (24-48 hours)

Moisture is really the key cause of mold growth since the other conditions on the list are always going to be present in homes.

The difference between whether mold grows in your home or not comes down to whether you have a moisture problem.

Humidity Causes Mold

If the weather's been very humid for a few days in a row you might notice mold starting to grow in your home. When it rains for several days it's common to see mold start to grow on walls, benches and other surfaces because of the wet air.

Also when moisture inside your house evaporates into the air it increases the humidity indoors. If your home isn't well ventilated then the humidity will stay high for a long time.

Drying clothes indoors on clothes lines or stands is a common culprit when it comes to causes of indoor humidity problems. The household HVAC system can also create humidity troubles while it artificially heats or cools the air.

Sometimes people use humidifiers in their homes. But there are molds that only need the humidity level to be higher than 55% to start growing. So if you need to use a humidifier in your home make sure to keep the humidity below 55%.

Not only does high humidity feed mold, but it means that puddles of water and damp materials in the home take longer to dry out. These wet surfaces can in turn create mold growth of their own.

Leaking Pipes Cause Mold

Water leaks from pipes are a common cause of mold growth. The worst leaks are the ones that go undetected because they are hidden out of view, like inside a wall. By the time you discover these leaks mold has usually started to grow already.

Leaks in Roof Cause Mold

Like some leaking pipes, a roof that leaks into the attic might not be discovered until it's already led to mold growth.

The best thing to do is to check the attic regularly for leaks and keep an eye on the ceiling below the attic. If you notice any signs of water damage on the ceiling or any mold that has grown through then you probably have a leaking roof.

Condensation Causes Mold

Cold surfaces can create condensation in your home. Condensation collects on cold metal pipes as well as on cold concrete floors, even if there is carpet over the top, and on walls. Places like these where condensation occurs are prime spots for mold growth.

Poor Ventilation Causes Mold

If your home is poorly ventilated it can create pockets of stagnant moist air which mold thrives in. Steam and water evaporating into the air creates humidity inside which then needs to be circulated outdoors through windows to keep the moisture level balanced.

Poor ventilation also means wet surfaces dry out more slowly. Ventilation is especially important in rooms such as the bathroom and the kitchen where there is a lot of steam.

Prevent Home Fires

12/15/2018 (Permalink)

Home fires are preventable! The following are simple steps to prevent a tragedy. 

Cooking

Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time turn off the stove. 

Keep children away from cooking areas by enforcing a " kid free zone" of 3 feet around the stove.

Position barbecues grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches. 

Smoking

Smoke outside and completely stub out butts in an ashtray or a can filled with sand. 

Soak cigarette butts and ashes in water before throwing them away. 

Never smoke in a home where oxygen is used, even if it is turn off. 

Be alert! don't smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy. 

Electrical and Appliance Safety

Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture. 

If an appliance has a three prong plug, use it only in three slot outlet. Never force it into a two slot outlet or extension cord. 

Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker. 

Fireplaces and Woodstove 

Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions. 

Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks. 

Make sure the fire is completely out before leaving the house or going to bed. 

After A Fire

12/15/2018 (Permalink)

Contact your local disaster services, such as The Red Cross, if you need temporary housing, food and medicines. 

If you are insured, contact your insurance company for detailed instructions on protecting the property, conducting inventory and contacting fire damage restoration companies. If you are not insured, try contacting private organizations for aid and assistance. 

Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage cause by fire.

The fire department should see that utilities are either safe to use or are disconnected before they leave the site. 

Conduct an inventory of damaged property and items. Do not throw away any damage goods until after and inventory is made. 

Try to locate valuable documents and records. Refer to information on contacts and replacement process inside brochure. 

Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax. 

Mitigation Tips

12/15/2018 (Permalink)

Perform only when the structure has been cleared as safe

Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Wear protective clothing at all times.

  •   Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
  •   Remove as much excess water as possible by mopping and blotting.
  •   Wipe excess water from wood furniture after removing lamps and tabletop items.
  •   Remove and prop up wet upholstery cushions for even drying.
  •   Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  •   Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place.
  •   Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation
  •   Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections.
  •   Do not enter rooms with standing water where electrical shock hazards may exist.
  •   Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  •   Do not leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  •   Do not leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  •   Do not use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  •   Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
  •   Do not turn on heat unless required for human comfort.
  •   Do not move objects or collections without documenting their condition.
  •   Throw away all foods – even canned goods – that have come into contact with flood waters.
  •   If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

About SERVPRO of Westlake

SERVPRO of Westlake specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. 

Prepare For Storm

12/15/2018 (Permalink)

Here are some steps you can take:

  • Fill up your gas tank and stock your vehicle with supplies with food that does not need to be store in a refrigerator and drinking water. Get refills of your medication now for any needed prescriptions.
  • Banks may be closed and ATMS may not be work after the storm. Make sure you have enough cash for the basic needs.
  • If you are told to evacuate by local officials, do so immediately. If you are sheltering in place, move to a small windowless room for the best protection.
  • Know your evaluation route and shelter locations. To locate the nearest open emergency shelter.
  • Sign up for your community's warning system.
  • Keep important documents in a safe. 

Call Us Today 213-315-5136

How To Survive During Hurricane

12/15/2018 (Permalink)

  • If told to evacuate, do so immediately. Do not drive around barricades.
  • If sheltering during high winds, go to a safe room, storm shelter, or a small interior, windowless room or hallway on the lowest floor that is no subject to flooding. 
  • If trapped in a building by flooding, go to the highest level of the building. Do not climb into a closed attic. You may become trapped by rising flood water. 
  • Listen for current emergency information and instructions.
  • Use a generator or other gasoline powered machinery outdoors only and away from windows.
  • Do not walk, swim, or drive through flood water. Turn Around. Don't Drown! Just six inches of fast moving water can knock you down, an one foot of moving water can sweep your vehicle away.
  • Stay off bridges over fast moving water. 

Have any questions? Call us today 213-315-5136

Does Your Home Has A Mold Problem?

12/11/2018 (Permalink)

Mold can spread through a home in as little as 48 hrs

Mold Facts

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Have a mold problem? Call us today 213-315-5136

Fire Restoration

12/8/2018 (Permalink)

 West Village 

If you are dealing with fire damage from the California wildfires, the experienced team at SERVPRO of Westlake  is ready to respond. Since we are locally owned and operated, we are prepared for damage from California’s wildfires, and are able to respond quickly. Immediate action and a fast response can limit damage, prevent further damage and reduce restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. Our teams are prepared with strategically located equipment in case of fire emergency. 

Choose SERVPRO of Westlake  a local company that specializes in fire, water and storm damage restoration. We are Here to Help® and ready to respond to fire, wind and soot conditions.

Floods

12/6/2018 (Permalink)

SERVPRO of Westlake is ready to respond 24/7 to storm or flood damage.

When Floods hit Florida, SERVPRO of Westlake is ready!

SERVPRO of Westlake specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Florida we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

We are Flood Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Have Storm or Flood Damage? Call Us Today 213-315-5136

Emergency Ready Profile (ERP)

12/4/2018 (Permalink)

Emergency Ready Profile 

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.  

By working with SERVPRO® of Westlake  to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call SERVPRO of Westlake at 213-315-5136 Today for a No Cost

Fire Restoration

12/4/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Westlake will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 213-315-5136

Storm Preparedness

12/4/2018 (Permalink)

  • Know your area’s risk of hurricanes.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If you are at risk for flash flooding, watch for warning signs such as heavy rain.
  • Practice going to a safe shelter for high winds, such as a FEMA safe room or ICC 500 storm shelter. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not subject to flooding.
  • Based on your location and community plans, make your own plans for evacuation or sheltering in place.
  • Become familiar with your evacuation zone, the evacuation route, and shelter locations.
  • Gather needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets.
  • Keep important documents in a safe place or create password-protected digital copies.
  • Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Consider hurricane shutters. Review insurance policies.

Why choose SERVPRO of Westlake?

12/3/2018 (Permalink)

Why SERVPRO of Westlake?

SERVPRO of Westlake specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Need Emergency Service? Call SERVPRO of Westlake 213-315-5136 

www.SERVPROwestlakeca.com

Why SERVPRO of Westlake

12/3/2018 (Permalink)

SERVPRO of Westlake

WE UNDERSTAND YOUR NEEDS

SERVPRO of Westlake recognizes that you need a vendor you can trust. We offer fast response and dependability when you need it the most. Let SERVPRO of Westlake provide you with free preparedness resources, so you can help your tenants prepare should an emergency or disaster occurs. 

Emergency Ready Program 

An online, no cost readiness plan designed to help home and businesses owners recover faster, witch leads to lower recovery cost. 

Ready Mobile App

Free mobile application that places all facility information on your phone, allowing for quicker access to help. 

24/7/365 Accessibility 

Help is just a few clicks away 

Have Questions? Call us today! 

Flooded Basement

10/30/2018 (Permalink)

We Specialize in Flooded Basement Cleanup and Restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - SERVPRO of Westlake 213-315-5136

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Westlake and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 213-315-5136

SERVPRO of Westlake 24 Hour Emergency Water Damage Service

10/19/2018 (Permalink)

SERVPRO of Westlake provides 24 hour fire and water damage restoration services.

SERVPRO of Westlake is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (213)315-5136

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Westlake has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Westlake

SERVPRO of Westlake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After A Water Damage Event!

10/19/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events in Downtown LA commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Westlake

SERVPRO of Westlake specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooded Basement

10/18/2018 (Permalink)

SERVPRO of Westlake provides 24 hour fire and water damage restoration service.

Faster to your Water Damage Event

Flooding and water emergencies don’t wait for regular business hours and neither do we. Westlake provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Westlake arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 213-315-5136

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Westlake

SERVPRO of Westlake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

10/6/2018 (Permalink)

SERVPRO of Westlake is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Westlake

SERVPRO of Westlake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Problem?

9/17/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Westlake 213-315-5136

Why choose SERVPRO of Westlake?

9/14/2018 (Permalink)

We provide immediate service day or night!

SERVPRO of Westlake provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Westlake. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 
  • Detailed Estimates 
  • Serving North America since 1967
  • More than 1,700 Franchise
  • Long-term Relationship
  • Full Service Company
  • STORM and CAT Response Teams  

Whenever there is a house full of water or an office full of smoke you can count on, SERVPRO of Westlake to respond quickly. 

You can be assured we’ll do our very best to help you. 

Emergency Fire Damage Tips

9/13/2018 (Permalink)

Emergency Do’s and Dont’s 

These emergency tips will assist you in taking proper action until your local SERVPRO Franchise Profesionals arrived. Folllow these DOs and DON’T’s to help reduce damage and increase the chances of a successful restoration. 

- Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking. 

- Keep hands clean. Spots on hands can further soil upholstery, walls, and woodwork.

-If Electricity is off, empty freezer and refrigerator completely and prop open to help prevent odor. 

- Wipe soot from metal kitchen and bathroom faucets, trims, and appliances. 

-Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional. 

-Don’t attempt to shampoo carpet, rugs, or unpholstered furniture without first consulting your SERVPRO Franchise. 

- Don’t attempt to clean any electrical appliances ( TV sets, radios etc) that may have been close to fire, heat or water without first consulting an authorized repair services. 

Emergency Flood Repair

9/13/2018 (Permalink)

Emergency kitchen flood  may not seem harmful at the time but water is the single and utmost destructive element that can extensively deteriorate the structure of your property. A flood  can cause more than just physical damage to your property it can lead to Mold that may potentially cause health risks.

When  you need it done right and done fast SERVPRO of Westlake  identify the source and types of water, which determine the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damages. Count on SERVPRO of Westlake professionals to  repair your home back to its preloss condition looking 10x better. In emergency water damages, it is important to get the water out as soon as possible to prevent any chances of microbial growth or secondary damages to unaffected areas. We will arrive at your property in a timely matter ready to inspect the extent of the damage. 

Emergency Water Damage Tips

9/12/2018 (Permalink)

- Shut off the watersource if possible or contact a qualified party to stop the water source.

-Turn off circuit breakers for wet areas of the building when access to the power distribution access to the power distribution panel is safe from electrical shock.

-Remove as much excess water as possible by mopping and blotting.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.

- Don’t enter affected areas of electrical outlets, switches, circuits breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

- Don’t use your household vacuum cleaner to remove water this could cause electrical shock or damage to the vacuum cleaner. 

-Don’t turn on ceiling fixtures is ceiling is wet or enter rooms where ceilings are sagging from retained water 

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